Why Self Service?
How it is beneficial for hotel Owners / Management?
Making your Guests ATMA-NIRBHAR for all thier service-requirement during thier stay at your Hotel.
By empowering your Esteemed Guests with this Self-Service Tool:
- The hotel-staffs can be engaged in other productive works.
- Bring Accountibility and tracking all services provided to the Guests.
- Helps in expedition of services provided to the Guest, as the system keeps a record of Actual Request time V/S Service provided time.
- Helps in automation of services.
- Minimizes Data-entry, as Guest do them for you.
- Minimizes Typing errors in Registration Form, which often results in Dis-Satisfaction of Guests.
- No more complaints from Guest on wrong food served against thier orders, Guest is doing the Entry.
- Guest Happy, as the time spent in Reception is minimised during Check-ins [Self-Checkin].
- Guest Happy, as the time spent in Reception is minimised during Check-out [Self-Payment].
- Get Valuable Feed-backs from Guest, during thier stay, to look in their grivances and sort them out during thier current stay only.
- Minimise Waiting time in Restaurant and Bar. This results in more Guests being served, resulting in more sales.
- Cash Handling means, Chances of theft. Encourage online-payments. Keep your Staff faithful and not loose them.
Features
Check The Features
Self Check-In
- Now, like pre-checkin of flights, let the guest do it from mobile.
- So, almost no waiting time in reception for guests.
- Now, Reception can handle multiple guests at the same time.
- No more spelling mistakes in Guest name and address.
View Registration
- Guest can view thier registration card for any discrepancies or spelling mistake.
- Thus, helping in hastle-free checkout.
Room Service
- Allows Guest to give order for food.
- Orders can be given, even if not in room.
- Expedition of service, as data entry at operator level is almost NIL.
House Keeping
Guests can make request for services like cleaning, towel and bedsheet changes, Laundry pickup and all other service requests.
Restaurant Menu
- Digital menu card like that of Swiggy / Zomato.
- Always updated with Any changes in Rates.
- Showing available menu list only at any point of time.
- So, Guest can plan before visiting the restaurant. Waiting time minimised.
Bar Menu
- Digital menu card like that of Swiggy / Zomato.
- Always updated with Any changes in Rates.
- Showing available menu list only at any point of time.
- So, Guest can plan before visiting the restaurant. Waiting time minimised.
Stay Extension
Guest can make request for extending thier stay, if required. However, this will be confirmed from reception, after checking the availability.
Estimate
- Guest remains updated with thier bills at any point of time.
- Can check the details of services availed.
- Reception becomes free from such enquiries from Guests.
Make Payment
- Making safe and secured online payments by guests.
- No fear of thier secret PINs getting compromised.
- No need to be in the Reception for making payments.
Request Bill
- Guest can make request for check out from thier room.
- Make balance payment online as well.
- So no more waiting at the reception area before checkout.
Download Bill
- Once the bill is made and settled, Guest can download the soft copy of the same for thier record.
- No more hard copy.
Feedback Form
- Guest can provide thier feedback during the stay or before checkout.
- Improves the services of the hotel as this goes directly to the management for evaluation.
Contact Us
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